Molisa Mguni

Increased alumni engagement by 200% and online interactions by 150% through targeted email campaigns, social media posts, and alumni events. Led a team of 5, doubling social media follower count within a year using strategic content planning and analytics. Improved stakeholder satisfaction by 30% through enhanced communication strategies and personalized engagement.

Planned and executed 30+ events with a 95% success rate, staying on time and within budget. Achieved 20% cost savings by negotiating with vendors and optimizing resource allocation. Managed event logistics, venue selection, transportation, and on-site coordination, leading to a 30% increase in attendee satisfaction.

Ensured the holistic growth of 45 students by providing 24/7 supervision, maintaining discipline, and addressing personal challenges. Provided confidential counseling, addressed concerns, and reported significant issues to the Principal and Senior House Tutor. Managed hostel upkeep, hygiene, and inventory, conducting regular inspections to resolve maintenance issues.

Secured a $20,000 investment by pitching a compelling business plan and developed product formulas, partnering with a manufacturer for large-scale production. Launched a customized natural hair product line, achieving 100% sales growth in the first year. Led marketing strategies that increased brand visibility 10x through influencer collaborations and targeted ads, managing a team of 10.

Boosted bookings by 25% through strategic promotions and social media campaigns, increasing social media engagement by 50% using interactive content and giveaways. Introduced touchless service tablets during COVID-19 to enhance guest convenience. Led content creation, photography, and promotional material design.

Improved guest satisfaction by 20% through personalized service and feedback follow-ups. Efficiently managed reservations and check-ins, reducing wait times and enhancing experience. Conducted customer service training, improving service scores by 15%.

Completed advanced studies focusing on organizational behavior, human resources, and industrial psychology. Gained expertise in applying psychological principles to workplace dynamics and organizational effectiveness.

Undertook comprehensive studies in Psychology and Organizational Psychology. Developed foundational knowledge in human behavior, psychological theories, and their application in organizational settings.