Mohseen Shaikh

I’m a results-driven Team Lead with over 5 years of experience in EHR management, Dental EV/BV operations, and quality assurance. I focus on optimizing workflows, ensuring regulatory compliance, and driving continuous process improvements.

I’ve led and supervised teams, monitored KPIs, and implemented corrective measures to improve performance. I run structured team meetings, conduct performance evaluations, and coordinate with healthcare providers to ensure timely POC documentation compliance.

In my Quality Assurance role, I performed workflow and transaction audits to ensure adherence to QA standards. I also delivered targeted coaching and training, served as an SME for QA processes, and supported onboarding initiatives.

I’m experienced with Dentrix, Denticon, and NetHealth(Optima) PMS, and I’ve worked closely with automation teams on bot testing and validation for reliability. I’m motivated by measurable operational performance enhancement and consistent service quality.