Open to opportunities

Charushree Bhati

@charushreebhati

Message

Healthcare operations and quality leader driving US clinical documentation.

India

Message

What I'm looking for

I am seeking a role leading healthcare operations or clinical documentation where I can drive quality, process improvements, coach teams, ensure HIPAA compliance, and improve KPIs within a data-driven, collaborative environment.

I am a healthcare operations and quality leader with 5+ years of experience in US clinical documentation, workflow standardization, and HIPAA-compliant service stabilization. I have led cross-functional teams, managed physician and client relationships, driven RCA/CAPA efforts, and improved KPIs such as productivity, accuracy, utilization and turnaround time.

My hands-on experience includes managing a 25-member virtual scribe team supporting 25 US physicians, implementing data-driven monitoring and reporting, conducting quality audits and coaching, and implementing process improvements. I have worked extensively with Epic, eCW, NextGen and internal quality/productivity tools, and was recognized with a Best Team Manager Award for operational leadership and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Team Manager / Physician Partner

Current

IKS Health

Apr 2023 - Present (2 years 10 months)

Manage end-to-end healthcare operations for a 25-member virtual scribe team supporting 25 US physicians; improved quality and compliance through audits, RCA/CAPA and data-driven KPI monitoring. Recognized with Best Team Manager Award (Dec 2023) for excellence in operational leadership and client satisfaction.

Healthcare Operations Quality Assurance ECW Root Cause Analysis KPIs Team Leadership Process Improvement

Clinical Documentation Expert

IKS Health

Jul 2022 - Apr 2023 (9 months)

Supervised documentation specialists to maintain accuracy and US-compliant clinical records, collaborated with physicians to refine charting templates and streamline EHR workflows, driving improved documentation quality.

Clinical Documentation ECW

Clinical Documentation Specialist

IKS Health

Mar 2021 - Jul 2022 (1 year 4 months)

Managed physician documentation to US standards using Epic, eCW and NextGen, maintaining daily productivity and 100% adherence to HIPAA and client quality benchmarks.

Clinical Documentation ECW Productivity HIPAA Quality Control

Independent Practitioner

Private Practice

Apr 2014 - Mar 2017 (2 years 11 months)

Owned and managed two homeopathic clinics delivering patient consultation, diagnosis and management, and organized health awareness camps to drive community engagement.

Clinical Care Patient Management Practice Management Community Outreach Diagnosis Homeopathic Treatment