Mohan Singh

I’m an Assistant manager who delivers customer-focused, communication-oriented support with strong English speaking and problem-solving skills. I enjoy working in fast-paced environments while maintaining professionalism and customer satisfaction.

In my experience assisting international customers via phone, email, and chat, I handled customer inquiries, resolved issues efficiently, and escalated complex problems to the appropriate departments. I also maintained accurate customer records using CRM software.

I’m skilled in voice & non-voice processes, email and chat support, and customer relationship management (CRM). I bring active listening, conflict resolution, and time management to ensure quality and response time targets are consistently met.

I’m a quick learner and adaptable to rotational shifts, with a customer-first approach and strong analytical and multitasking abilities. I actively look for challenging opportunities where I can fully use my skills for the success of the organization.