Open to opportunities

Mohana Krishnan

@mohanakrishnan

Message

I drive customer growth, operational insights, and business development through data-led relationship management.

India

Message

What I'm looking for

I'm looking for a role where I can use data analysis, customer relationship management, and business development to improve operations, build client relationships, and support measurable growth.

I've supported healthcare Revenue Cycle Management at HCL Tech through claims data analysis, denial trend tracking, reimbursement monitoring, and HIPAA-compliant data management. My work generated operational insights to improve billing accuracy, reduce revenue leakage, and strengthen process efficiency.

At IGENE School of VFX & Technology, I managed the lead lifecycle from prospecting and discovery through qualification, follow-ups, and counseling sessions. I also conducted market research, competitor analysis, outreach to educational institutions, and digital campaign analysis to support growth and engagement.

Previously, at Suprice Centre, I used product segmentation, pricing strategy, SEO, social media, visual merchandising, and customer relationship management to improve visibility, lead generation, and customer experience.

Experience

Work history, roles, and key accomplishments

Customer Support Analyst (Healthcare RCM)

HCL Tech

Mar 2025 - Jan 2026 (10 months)

Supported Revenue Cycle Management (RCM) functions through claims data analysis, denial trend tracking, and reimbursement performance monitoring. Generated operational insights to improve billing accuracy and reduce revenue leakage.