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Harsh Vardhan Singh

@harshvardhansingh8

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I turn consumer insights, competitive analysis, and operational coordination into practical business recommendations.

India

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What I'm looking for

I'm looking for an opportunity to apply consumer insights, competitive analysis, and structured problem-solving to business strategy, market research, or operations challenges.

I've supported US healthcare revenue cycle operations at HCLTech, verifying member plans with insurance firms and securing Durable Medical Equipment authorizations before delivery dispatch.

Through Next Horizon Consulting's live project for MuscleBlaze, I worked with a cross-functional team on a 2,000+ respondent consumer insights study that informed brand repositioning.

I contributed to competitive intelligence that mapped a 12% market-share erosion, while supporting pricing recommendations to protect roughly 30% margins and D2C expansion strategies.

Beyond consulting work, I've led public relations and logistics for BHU organizations, managing communications, partnerships, procurement, transport, vendors, and large student events.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

HCLTech

Sep 2025 - May 2026 (8 months)

Managed Revenue Cycle Management (RCM) workflows and communicated with US insurance firms to verify member plans. Formulated and secured approvals for Durable Medical Equipment (DME) authorizations prior to final delivery dispatch.

Revenue Cycle Management Insurance Verification Medical Authorization Communication Skills Healthcare Operations