Mohamud Olow

I am a community-focused nonprofit leader with extensive experience in designing, delivering, and evaluating programs that support refugee and newcomer integration. My proven track record includes coordinating with cross-functional teams and community partnerships to enhance social inclusion and economic empowerment. I am passionate about creating welcoming environments for marginalized populations, drawing from my lived newcomer experience and deep understanding of the challenges and opportunities facing refugee populations in British Columbia.

In my role as Program Manager at the Immigrant Services Society of British Columbia, I directed the service delivery of three newcomer programs, supporting over 200 clients annually. I developed and enforced operational plans that improved client success rates by 90% and ensured that 100% of funder targets were met. My responsibilities included overseeing all aspects of program operations, from logistics to compliance, while optimizing team efficiency and controlling costs.

Previously, as a Business Analyst, I designed and implemented a volunteer management system that enhanced resource access by 200%. I conducted audits to ensure program compliance and delivered training that improved efficiency by 300%. My experience as a Business Advisor allowed me to provide tailored support to clients, guiding them through actionable plans to achieve their entrepreneurial goals. I am committed to leveraging my skills and experiences to continue making a positive impact in the community.