Open to opportunities

Mohammed Naeem

@mohammednaeem

Message

Proficient in networking and digital marketing with strong customer service skills.

Portugal

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in networking and digital marketing while fostering a collaborative and growth-oriented company culture.

I am a versatile professional with a solid foundation in network maintenance and troubleshooting, complemented by my expertise in customer service and digital marketing. My journey has equipped me with excellent interpersonal skills, allowing me to build strong relationships in diverse business environments. I am passionate about merging technical proficiency with a user-centric focus, ensuring that I can effectively meet the needs of clients and customers.

Throughout my career, I have gained valuable experience in various roles, from freelancing in web design to working as a customer service representative and head waiter. Each position has honed my skills in communication, problem-solving, and time management, enabling me to adapt to different challenges and environments. I am eager to leverage my background in IT and marketing to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Freelancer

Current

Aurioweb Digital Agency

Proficient in web designing and digital services, focusing on user-centric solutions. Skilled in WordPress and digital marketing strategies.

Web Design WordPress Digital Marketing Customer Service

Kitchen Assistant

Sounds of Silk Unipessoal Lda

Feb 2024 - Mar 2024 (1 month)

Assisted in kitchen operations, ensuring food preparation and service met quality standards. Developed teamwork and organizational skills.

Teamwork organizational Customer Service Time Management

Delivery Driver

Amazon Flex, UberEats and Takeaway

Sep 2023 - Nov 2023 (2 months)

Managed timely deliveries while ensuring customer satisfaction. Developed navigation skills and maintained vehicle performance.

Navigation Time Management Customer Service Problem Solving

Head Waiter

Royal Tandoori Indian Cuisine

Nov 2022 - Sep 2023 (10 months)

Oversaw serving staff and managed customer flow. Enhanced communication and multitasking skills in a fast-paced environment.

Leadership Communication Customer Service Multitasking Problem Solving

Customer Service Representative

Usama Abdullah Perfumes L.L.C

Apr 2021 - Apr 2022 (1 year)

Provided exceptional customer service through various communication channels. Developed problem-solving and conflict resolution skills.

Customer Service Communication Problem Solving CRM Software Time Management

Entrepreneur

Arabian Deluxe Agarwood and Fragrance

Apr 2020 - Oct 2021 (1 year 6 months)

Managed an e-commerce business, focusing on product listings, order fulfillment, and digital marketing strategies.

Digital Marketing Order Fulfillment Customer Relationship Management Data Analysis order fulfillment

Sales Assistant

Rukn Al Ameen Fruits and Veg Retail

Mar 2019 - Mar 2020 (1 year)

Engaged with customers to drive sales and provide product knowledge. Developed negotiation and interpersonal skills.

Product Knowledge Negotiation Customer Service Time Management

Network Marketer

Forever Living

Jun 2018 - Jan 2019 (7 months)

Promoted products through networking and developed marketing strategies. Enhanced communication and relationship-building skills.

Networking Marketing Strategies Communication Problem Solving Sales

Education

Degrees, certifications, and relevant coursework

Teesside University

Bachelor's, Business Management

2022 - 2023

Completed a Bachelor's in Business Management covering modules such as Understanding Organisation, Business Finance, Business Enterprise, Academic English Skill, Personal and Professional Development, International Marketing Management, and Academic and Pastoral skills.