@mohammedmasamra
I support U.S.-based teams through remote IT onboarding, help desk, and Microsoft 365 operations.
United StatesAt InhouseCIO, LLC, I support IT onboarding and remote technical operations for U.S.-based organizations. I work with Microsoft products and related IT services to help users get productive quickly.
I've delivered remote help desk support, troubleshot user and IT issues, and supported day-to-day service requirements. My background also includes telecommunications engineering and Microsoft Security, Compliance, and Identity Fundamentals certification.
Work history, roles, and key accomplishments
InhouseCIO, LLC
Feb 2022 - Present (4 years 7 months)
Support IT onboarding activities and remote technical operations. Provide remote IT support within a U.S.-based environment.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Electrical, Electronics and Communications Engineering
2013 - 2017
Bachelor's degree in Electrical, Electronics and Communications Engineering from Jami'at Al-Zaytoonah Alordunia Al-Khassa from 2013 to 2017.
Tawjihi, Scientific
2008 - 2009
Tawjihi (Scientific) from Al-Marqab Secondary School from 2008 to 2009.
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