Amjad DoudinAD
Open to opportunities

Amjad Doudin

@amjaddoudin

IT Operations Assistant with expertise in technical support and systems.

Jordan

What I'm looking for

I seek a role that fosters professional growth and allows me to contribute to impactful IT solutions.

I am an IT Operations Assistant with over five years of experience in providing high-quality technical support and system maintenance. My role at the World Food Programme has allowed me to develop a strong understanding of IT infrastructure, networking, and client services. I am dedicated to ensuring that technology serves as a reliable backbone for humanitarian efforts.

Throughout my career, I have successfully resolved complex technical issues, supported the implementation of secure VOIP services, and contributed to the optimization of network performance. I take pride in my ability to communicate effectively with users, ensuring their needs are met while maintaining a focus on continuous improvement of IT services.

My commitment to professional development is evident in my proactive approach to learning new technologies and processes. I am passionate about leveraging my skills in Microsoft Office 365 tools, Power BI, and SharePoint to develop automated solutions that enhance operational efficiency. I thrive in collaborative environments where I can contribute to meaningful projects that make a difference in people's lives.

Experience

Work history, roles, and key accomplishments

WFP - World Food Programme logoWP

IT Operations Assistant

WFP - World Food Programme

Feb 2020 - Feb 2025 (5 years)

Provided high-quality technical support, system, and data maintenance, utilizing the corporate Global Service Management Tool to resolve IT requests and troubleshoot hardware, software, and systems. Supported audio-video conferencing infrastructure, implemented Secure VOIP Deployment, and monitored data center devices using WhatsUp Gold, while also developing automated processes with Microsoft Off

Education

Degrees, certifications, and relevant coursework

UN

Unknown

BA degree, Computer Science/Engineering

Completion of secondary school education. A post-secondary certificate in the related functional area is desirable. BA degree in Computer Science/Engineering is an added value.

Tech stack

Software and tools used professionally

Interested in hiring Amjad?

You can contact Amjad and 90k+ other talented remote workers on Himalayas.

Message Amjad

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan