Mohammed Ameen

I’m a Senior Customer Service Executive with experience providing customer support to a UK-based telecom company (Virgin Media). I’ve handled billing inquiries, service package changes, and basic technical support to help customers get back to service quickly.

In my role, I focused on clear communication and reliable resolution of customer issues in a call center environment. I work with tools like Microsoft Excel and Microsoft Office to support day-to-day operations.

I bring strong English communication, computer and typing skills, and a customer-first approach to every interaction. I enjoy turning complex customer requests into straightforward outcomes that improve satisfaction.