
Mohammad Vawda
@mohammadvawda
Appointment Setting SDR/BDR at Marriott Nha Trang Hon Tre Island, building guest relationships and matching services to customer needs.
What I'm looking for
At Marriott Nha Trang Hon Tre Island, I manage guest enquiries, reservations, check-ins and service requests in an international hospitality environment. I build customer relationships by communicating loyalty benefits and coordinating personalised service across departments.
I resolve guest issues promptly and maintain accurate customer records. This work builds on my experience matching products and services to customer requirements as a Call Agent at Sonar BPO.
As Store Manager at Clover Meat, I managed daily operations, staff scheduling and training. I also managed supplier relationships, negotiated pricing and handled orders and financial records.
At Ticketpro, I coordinated teams in a high-volume event environment and resolved customer issues. I’m seeking an international remote sales opportunity where I can develop my communication, persistence, organisation and customer service into a long-term sales career.
Experience
Work history, roles, and key accomplishments
Front Office & Loyalty Associate
Marriott Nha Trang Hon Tre Island
Jul 2026 - Present (3 months)
Managed guest enquiries, reservations, check-in/check-out and service requests in a high-volume international environment. Built customer relationships and coordinated across departments to deliver personalised service.
Store Manager
Clover Meat
Jan 2026 - Jun 2026 (5 months)
Managed daily operations, staff scheduling and training while maintaining customer-service standards. Handled supplier relationships, negotiated pricing, and managed financial records accurately.
Junior Chef
Costa da Sol Restaurant (Sunkist)
Jan 2025 - Jul 2025 (6 months)
Worked as a junior chef in a restaurant environment, supporting kitchen operations.
Supervisor
Ticketpro
Jan 2023 - Nov 2023 (10 months)
Led and coordinated teams in a high-volume event environment and resolved customer issues quickly. Managed ticket and parking transactions accurately while supporting smooth daily operations.
Call Agent
Sonar BPO
Feb 2022 - Apr 2022 (2 months)
Matched products and services to customer requirements and resolved enquiries efficiently. Maintained accurate records of customer interactions for reporting and analysis.
Floor Worker
Osmans
Dec 2021 - Feb 2022 (2 months)
Worked as a floor worker, supporting daily operations.
Cashier / Meat Slicer
Emam Bux Clover
Jan 2019 - Nov 2020 (1 year 10 months)
Worked as a cashier and meat slicer, handling transactions and product preparation.
Education
Degrees, certifications, and relevant coursework
CTIA Culinary School
Diploma in Culinary Arts & Pastry, Culinary Arts
Completed a City & Guilds Diploma in Culinary Arts & Pastry in 2025.
Dr. A.D. Lazarus Secondary School
National Senior Certificate, General
Completed the National Senior Certificate in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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