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MOHAMED YUSUFU

@mohamedyusufu

I troubleshoot Windows systems, resolve technical issues, and deliver dependable customer and IT support.

Tanzania
Message

What I'm looking for

I'm seeking remote opportunities to contribute my technical support skills, resolve user issues, and deliver high-quality customer support on IT-driven projects.

I've supported staff at Arusha Urban Water Supply and Sanitation Authority by installing and configuring Windows operating systems, resolving hardware and software issues, and helping reduce downtime.

I also assisted with network connectivity, printer setup, technical support, and user training. I'm focused on contributing practical IT support, troubleshooting, and customer service skills to IT-driven projects.

Experience

Work history, roles, and key accomplishments

AA

IT Support Intern

Arusha Urban Water Supply and Sanitation Authority

Jun 2026 - Jul 2026 (1 month)

Installed and configured Windows operating systems for staff computers. Diagnosed and resolved hardware/software issues, reducing downtime, and provided technical support and user training.

Education

Degrees, certifications, and relevant coursework

JT

JR Institute of Information Technology

Diploma in Information Technology, Information Technology

2025 - 2026

Pursuing a Certificate/Diploma in Information Technology, focusing on foundational IT skills and technical knowledge.

Tech stack

Software and tools used professionally

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