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LAURENT MAAGI

@laurentmaagi

IT technician specializing in hardware, networking, and user-focused technical support.

Tanzania
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What I'm looking for

I seek a hands-on IT support role in a collaborative organization where I can maintain systems, improve processes, and grow in networking and cybersecurity.

I am an IT technician with hands-on experience in hardware and software troubleshooting, network configuration, and system maintenance gained through formal study and a practical internship at a university.

During my internship I assisted with repairing and maintaining computers, configured routers and switches, kept Windows and Linux systems up to date, and supported servers and workstations to minimize downtime for faculty and students.

I hold a Diploma and Certificate in Information Technology from the University of Iringa and have completed Google professional certificates in IT Support, Cybersecurity, and Data Analytics, strengthening my technical foundation and security awareness.

I am a strong communicator and collaborative team player who prioritizes user service, data backup and recovery, and continuous improvement of IT processes to ensure reliable, secure systems.

Experience

Work history, roles, and key accomplishments

UI

IT Technician

University of Iringa

Aug 2024 - Aug 2025 (1 year)

Provided hardware and software troubleshooting, configured and maintained network equipment and servers, and supervised computer labs to ensure minimal downtime and optimal system performance for staff and students.

Education

Degrees, certifications, and relevant coursework

UI

University of Iringa

Diploma in Information Technology, Information Technology

2023 - 2025

Diploma program in Information Technology focusing on practical IT support, systems maintenance, and networking.

UI

University of Iringa

Certificate in Information Technology, Information Technology

2022 - 2023

Certificate program in Information Technology covering foundational IT support and basic networking concepts.

MS

Mtoni Secondary School

Secondary Education (O-Level), General Secondary Education

2017 - 2020

Completed secondary education (O-Level) with coursework preparing for technical and IT-focused post-secondary study.

MS

Mabatini Primary School

Primary Education, Primary Education

2010 - 2016

Completed primary education providing foundational literacy and numeracy skills.

Tech stack

Software and tools used professionally

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LAURENT MAAGI - IT Technician - University of Iringa | Himalayas