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Bruno Minja

@brunominja

Junior IT Officer at Jakaya Kikwete Cardiac Institute, supporting staff with network connectivity, user access, and endpoint security.

Tanzania

Message

At Jakaya Kikwete Cardiac Institute, I provided day-to-day first-line support for staff, troubleshooting hardware, software, user access, and network connectivity. I also created and maintained user accounts and supported endpoint security checks.

Through academic labs, technical projects, and independent practice, I gained hands-on experience with IT operations, network support, and asset management. I also designed, deployed, and supported a mobile-friendly website for WashingMachineDoctor, taking the project through go-live.

Experience

Work history, roles, and key accomplishments

Current

Private Chauffeur & Wedding Transport

Current

Private/Event Transport Services

Jan 2024 - Present (2 years 9 months)

Provided professional customer service with emphasis on reliability, punctuality, communication, safety, and working effectively under pressure.

Customer Service Reliability Punctuality Communication Skills Safety

IT Operations, Network & Systems Support

Academic Labs, Technical Projects & Independent Practice

Developed hands-on IT operations and support experience through labs, projects, and troubleshooting. Supported LAN/WAN, VPN, TCP/IP, DHCP, DNS, routers, switches, and performed user onboarding/offboarding and asset management.

LAN WAN VPN TCP IP DHCP DNS Routers Switche Ethernet WiFi User Onboarding Offboarding Access Control IT Asset Management Endpoint Security Call Center Support Excel Word PowerPoint

Student Leader

St. Peter Claver High School

Collaborated with faculty and departments, supported conflict management, gathered feedback, and helped coordinate student activities and community service projects.

Leadership Communication Skills Conflict Management Coordination

IT Support - Industrial Training Placement

Jakaya Kikwete Cardiac Institute

Provided first-line technical support for hardware, software, user access, and network connectivity. Diagnosed and resolved LAN/WLAN, Ethernet, Wi-Fi, and internet issues using TCP/IP, IP addressing, DHCP, and DNS knowledge.

TCP IP IP Addressing DHCP DNS LAN WLAN Ethernet WiFi User Account Administration Endpoint Security Windows Defender Firewalls IT Asset Management Technical Documentation

Freelance Web Designer

Washing Machine Doctor

Designed, deployed, and supported a mobile-friendly business website, troubleshooting technical issues and managing the project through go-live. Worked directly with the client to understand requirements and provide responsive support.

Web Design Mobile Responsive Design Troubleshooting Project Management Customer Support