At CMA CGM SHIPPING LINE TANZANIA LTD, I support daily IT service operations and coordinate Level 1 support activities. I provide technical support to staff and administer Active Directory, Microsoft 365, and Exchange Online.
I improved network stability and security controls, reducing system downtime, and strengthened incident tracking and resolution processes. I also supported reliable system backup procedures and disaster recovery testing.
I initiated an internal “ICT Clean-Up Day” program to improve device performance and operational efficiency. Outside work, I have leadership experience in community development through Smart People Charity, focusing on youth empowerment and social impact.
