Mohamed Reda

Restructured operating models for 6 SMEs/Enterprise across CRM, project management, supply chain, commercial operations, manufacturing and pipeline management. Led process re-design and optimization initiatives, growing Oracle Fusion CRM adoption from 15% to 90% for 70+ salespersons.

Led strategy execution initiatives and operations for GCC B2B and B2C business units, growing revenue by 9% CAGR and improving margin by 6%. Architected and created a Construction Projects Management KSA business unit, realizing 24% revenue growth over 2 years.

Led 4 B2B and B2G national programs in UAE and Egypt, achieving 100% completion of digital platform implementations for 600+ users. Managed operations of 2 media production programs for regional TVs and implemented Oracle NetSuite for subsidiaries.

Led the ServiceMax implementation across 7 direct operations in MEA, formulating Service Centers Re-imagined strategy. Implemented turn-around strategies focusing on field service tools optimization and new product introduction, leading to substantial savings and improved service quality.

Revamped the operating model for Imaging Clinical Training across Eastern & African Growth Markets, replacing outsourced capabilities with 80% in-house resources and reducing overdue backlog by 30%. Created CMMS professional services teams in MEA, streamlining processes and implementing customer support digital tools.

Led regional service programs and initiatives for Ultrasound & Life Care Solutions, enhancing customer experience, profitability, and service excellence, generating year-over-year margin growth and 15% CAGR.

Drove operational and financial growth strategies focusing on ERP/SCM platforms deployment, cost optimization, customer experience, and process enhancement.

Earned the Master Performance Consultant certification in Arlington, VA in 2019.

Earned a Master of Science in Supply Chain Management from the University of Wollongong in Dubai, UAE.

Pursued a Master of Business Administration (MBA) at Hult International Business School in the UAE.

Earned the Project Management Professional (PMP) certification from PMI in 2026.

Earned a Bachelor of Science in Industrial Engineering from the American University in Cairo, Egypt.

Earned the Certified in Production & Inventory Management (CPIM) certification from APICS in 2009.

Earned the Certified Supply Chain Professional (CSCP) certification from APICS in 2008.