Open to opportunities

Mohamed Abbas

@mohamedabbas1

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Senior System Administrator with expertise in IT infrastructure management.

Egypt

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What I'm looking for

I am looking for a role that challenges my skills and offers opportunities for growth in IT infrastructure management.

I am a dedicated Senior System Administrator with extensive experience in managing and optimizing IT infrastructure. My journey began with a degree in Computer Science from Thebes Academy, where I developed a strong foundation in technology. Currently, I work at Valeo as a Senior IT Infrastructure Engineer, where I leverage my skills to install and configure physical servers, manage virtual machines, and ensure the security of Red Hat Linux systems.

Throughout my career, I have successfully implemented Infrastructure as Code (IaC) on AWS using Terraform, automated software deployments with Ansible, and set up monitoring tools like Grafana to maintain system health. My previous roles at Valeo and Xceed have equipped me with a robust understanding of network security, domain management, and technical support, allowing me to effectively troubleshoot and resolve issues while supporting employees through ticket systems.

I am passionate about continuous learning and development, always seeking to enhance my technical expertise and contribute positively to my organization. I thrive in challenging environments and am eager to take on new responsibilities that allow me to grow professionally.

Experience

Work history, roles, and key accomplishments

IS Help Desk Engineer

Valeo

Aug 2021 - Apr 2024 (2 years 8 months)

Performed new installations, configurations, and maintenance for Windows Server and Microsoft Windows 10. Managed Domain Controller services including Active Directory, Users, and DHCP. Provided support to employees on a ticket system and monitored traffic analysis.

Windows Server Windows 10 Active Directory Troubleshooting Ticketing Systems Network Security

Technical Support

WE (Xceed)

Oct 2019 - Aug 2021 (1 year 10 months)

Provided technical support to employees using a ticket system and assisted in updating IT troubleshooting logs. Handled hardware issues for laptops and desktops, and managed software installations. Answered email and telephone enquiries and ran reports.

Technical Troubleshooting Hardware Installation Ticketing Systems Reporting Email Support Telephone Enquiries

Senior IT Infrastructure Engineer

Valeo

Apr 2024 - Present (1 year 3 months)

Installed and configured physical servers with Hyper-V, ensuring hardware compatibility and network switch configuration. Deployed and configured Windows Server, Red Hat Linux, and GitHub-related VMs for various workloads. Managed and secured Red Hat Linux systems, automated backups with bash scripts, and implemented disaster recovery.

Hyper V Ansible Terraform AWS Grafana Virtualization

IT Technical

Balaem Petroleum Company

Aug 2017 - Sep 2017 (1 month)

Worked as an IT Technical intern, gaining foundational experience in IT support within a corporate environment. Assisted with various IT-related tasks and learned about system operations and troubleshooting.

IT Support Operations Troubleshooting

Education

Degrees, certifications, and relevant coursework

Thebes Academy in Maadi

Bachelor of Science, Computer Science

Grade: good

Studied Computer Science at Thebes Academy in Maadi. Completed a graduation project focused on System Pharmacy. Achieved a 'good' academic assessment.