At Cygnet Infotech, I coordinate implementation and client delivery, aligning client stakeholders with internal delivery and technical teams. I translate business needs into actionable tasks and follow up on testing, releases, and implementation issues.
At Augmented System LLP, I managed Agile software and SaaS projects from planning through delivery. I contributed to outcomes including 98% on-time releases and a 25% improvement in sprint predictability.
On the People Planner roster and payroll SaaS upgrade, I owned delivery while keeping the live service available to existing subscribers. I ran requirements workshops and coordinated UAT, release readiness, and data-privacy considerations.
Across projects including Nova Care, Compito, Amelio, Freeburn, and Valyxto ERP, I coordinated upgrades and implementations across healthcare, finance, logistics, and inventory workflows. I hold a Google Project Management Certificate and a Certified Scrum Product Owner (CSPO) certification.
