Open to opportunities

Shaikh ahmed1

@shaikhahmed1

Project Manager blending Agile and Waterfall to deliver software implementations on time, within budget, and with strong stakeholder alignment.

India

Message

What I'm looking for

I’m looking for a project management role where I can lead Agile or Waterfall delivery, coordinate stakeholders and vendors, manage risks and incidents, and drive continuous process improvement with strong team collaboration.

I’m a Project Management professional with expertise in both Agile and Waterfall methodologies, guiding software development projects from planning through Go-Live. I partner closely with Product Owners, manage clients and vendors, and keep teams accountable for daily targets while tracking execution in tools like Jira, Trello, and MS Project.

Across my roles, I’ve owned risk and issue management, incident management, and process improvement—helping teams deliver quality outcomes under competing priorities. I’ve been recognized with awards for project management, customer satisfaction, and process improvement, and I’ve contributed practical automation like a claims-processing macro to improve efficiency and training effectiveness.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Mphasis Limited

Sep 2022 - Present (3 years 11 months)

Implemented project management standards and collaborated with the Product Owner to define project goals and deliverables. Planned and managed projects using Agile methodologies, including risk management and contingency planning.

Project Management Agile Collaboration With Product Managers Team Management Risk Management Contingency Plan Project Planning Project Tracking Issue Exception Planning

Project Manager

Wellness Forever Limited

Mar 2022 - Sep 2022 (6 months)

Managed project scope and delivery by coordinating tasks and ensuring timely completion of items. Communicated status to stakeholders and documented project progress using MS Project, Jira, and Trello.

Stakeholder Management Project Scoping Requirements Gathering Testing Coordination Agile Waterfall Project Documentation Jira Trello Quality Assurance

Manager

Ergode IT Pvt Ltd

Sep 2021 - Mar 2022 (6 months)

Led e-commerce ERP product development based on business requirements and coordinated with development and testing teams for delivery. Managed end-to-end incident management and supported requirement documentation and BRD preparation.

E commerce Development ERP Product Development Incident Management Client Coordination Requirements Documentation User Stories Informal Modeling Business Requirements Document (BRD)Sprint Release Discussions Test Management Stakeholder Management

Business Analysis Cum Project Manager

Nisos Health

Jan 2021 - Sep 2021 (8 months)

Led US healthcare IT product development based on client needs and business requirements. Managed incident management, coordinated with development/testing teams, and facilitated sprint release discussions for timely delivery.

Healthcare IT Product Development Client Relationship Management Project Planning Requirements Documentation User Stories Informal Modeling Incident Management Sprint Release Discussions

Project Manager

VAPS Technosoft Pvt Ltd

Jul 2017 - Jul 2020 (3 years)

Led ERP and PM software implementation with stakeholder coordination across India. Managed project phases through UAT and Go-Live, including vendor coordination, risk management, and issue resolution.

ERP Implementation Software Implementation Stakeholder Management Change Management UAT Vendor coordination Risk Management Issue Resolution

Integration Project Manager

eClinicalWorks India Pvt Ltd

Aug 2012 - Apr 2017 (4 years 8 months)

Managed US healthcare IT products including EMR, PM software, and RCM, serving as the primary client point of contact. Coordinated cross-functional teams, managed incident management activities, and supported successful Go-Live adoption with insights from product usage trends.

Healthcare IT EMR RCM Go Live Support Adoption Management Cross functional Coordination Incident Management Strategic Insights

Senior Associate

Wipro Pvt Ltd

Nov 2006 - Dec 2011 (5 years 1 month)

Processed claims for United Healthcare and handled payment-related inquiries and escalations. Developed macros for claims processing and supported quality improvements and training.

Claims Processing Escalation Handling Process Improvement Quality Assurance

Senior Cie

Reliance Communication Pvt Ltd

Nov 2004 - Nov 2006 (2 years)

Assisted NRI customers with recharge and billing issues and resolved network-related queries. Handled troubleshooting to ensure timely customer resolutions.

Customer Support Network Troubleshooting Issue Resolution NRI Client Handling