Moa User

Founded a coaching practice delivering 1:1 adult learning programs and a six-pillar diagnostic framework that helped clients regain career direction and secure employment. Created curriculum, session materials, and published educational content to grow client engagement.

Advised Sales Leadership on complex deal structures and pricing across EMEAL and led onboarding, knowledge-sharing, and change initiatives that improved process clarity and team engagement. Built and maintained documentation and knowledge systems used across the Deal Desk organisation.

Managed EMEA sales operations data, processing and reconciling high-volume datasets across SAP and internal platforms and produced reports to provide visibility for Sales and Finance leadership. Ensured pricing consistency and process compliance through liaison with Finance and senior management.

Provided B2B and B2C support across French, English, and Portuguese markets, identified workflow inefficiencies, and collaborated cross-functionally to resolve complex cases and improve operational consistency.

Taught Religious Studies and Ethics to primary and secondary students, developed curricula, led discussions, and mentored students in critical thinking and community engagement over a ten-year period.

Completed a professional diploma in Personal Development and Corporate Coaching focused on coaching models and practical facilitation skills.

Completed an honours-level Bachelor of Business specialising in Finance.

Completed a Bachelor's degree in Business Administration and Management with coursework in business operations and management.

Earned a Bachelor Honours in Theology with experience in curriculum development and teaching.