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Alba Díaz López

@albadazlpez

Bilingual Learning & Development coordinator specializing in training, content design, and data-driven L&D.

Ireland
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What I'm looking for

I seek roles where I can design and deliver impactful learning programs, use analytics to improve outcomes, collaborate cross-functionally, and support continuous career development.

I am a bilingual Learning & Development coordinator with hands-on experience designing and delivering training across APAC, EMEA, LATAM and NA. I specialize in program design, onboarding, and facilitation for both virtual and in-person audiences.

I have led content development using Articulate 360, Genially, Canva, Figma and MILearning, launching initiatives such as a global Check-In form and a Learning Pathway program that drove engagement and development.

I use data analytics to measure impact and improve programs, contributing to global MI quarterly reports, L&D measurement strategy, and achieving participant satisfaction rates above 95% and participation metrics exceeding 97%.

I collaborate across Business Training, HRBPs and global teams to align L&D with performance and recognition strategies while managing communication channels and quality assurance activities to maintain high moderation and policy compliance standards.

Experience

Work history, roles, and key accomplishments

TikTok logoTI

Learning & Development Coordinator

Jan 2023 - Jun 2025 (2 years 5 months)

Delivered virtual and in-person training across APAC, EMEA, LATAM and NA, led onboarding and content design efforts, and achieved over 95% learner satisfaction and 97% participation across programs. Managed LMS content, launched a global check-in form to streamline attendance, and produced analytics for Global MI Quarterly reports.

Education

Degrees, certifications, and relevant coursework

UNIR (Universidad Internacional de La Rioja) logoUR

UNIR (Universidad Internacional de La Rioja)

Master's Degree, Emotional, Social and Creative Education

2021 - 2022

Earned a Master's Degree in Emotional, Social and Creative Education with a focus on training, moderation quality, and coaching.

University of Cantabria logoUC

University of Cantabria

Bachelor of Education, Early Childhood Education

2011 - 2015

Completed a Bachelor of Education in Early Childhood Education, supporting quality assurance and project work across EMEA and LATAM regions.

Tech stack

Software and tools used professionally

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