Open to opportunities

Moather Jamil

@moatherjamil

Message

I lead IT operations and projects to deliver results and delighted clients.

Pakistan

Message

What I'm looking for

I’m looking for a leadership role where I can run operations and delivery end-to-end, optimize processes with automation, and build high-performance teams—while staying deeply accountable to client satisfaction and measurable business growth.

I’m a results-driven General Manager with 8+ years of experience in project management, operations leadership, and team management within the IT industry. I’ve built a reputation for driving end-to-end delivery, aligning stakeholders, and turning clear client requirements into quality outcomes—on time and within budget.

In my current role at ByteforceIT Solutions, I lead overall company operations across Development, QA, Marketing, and Support, while acting as the primary bridge between clients and internal technical teams. I also implement automation workflows to improve operational efficiency, oversee daily office operations and resource allocation, and contribute to strategic planning for business growth.

Previously, as a Project Manager at Cloud-1, I coordinated client and in-house execution, managed delivery through Jira scrum boards, and partnered with QA to implement rigorous testing for reliable, functional releases. I started in technical support and operations at Digital Conversions Media DMCC—working across website optimization, pixel implementation, integrations, and SEO—before progressing into Operations Lead and client-facing leadership.

Experience

Work history, roles, and key accomplishments

General Manager

ByteforceIT Solutions

Aug 2025 - Feb 2026 (6 months)

Led overall company operations, managing teams across Development, QA, Marketing, and Support. Served as the primary client-to-technical bridge and implemented automation workflows to reduce manual effort and improve delivery alignment.

Operations Leadership Cross Functional Team Management Client Communication Workflows Resource Allocation Strategic Planning

Existing Client Manager

TopSpot

Aug 2024 - Aug 2025 (1 year)

Managed existing clients to ensure satisfaction by resolving issues quickly and identifying needs for improved service. Coordinated across sales, developers, customer service, and product teams while maintaining client records and leading a client manager team.

Client Relationship Management Team Leadership Record keeping Service Delivery Management Cross Functional Communication

Project Manager

Cloud-1

Nov 2022 - Jul 2024 (1 year 8 months)

Coordinated between clients and in-house development teams to deliver project requirements on time. Managed Jira scrum board tasking and timelines and partnered with QA on rigorous testing to ensure solution reliability and client satisfaction.

Project Management Jira Scrumboard Management QA Testing

Operations Lead

Digital Conversions Media DMCC

Apr 2020 - Nov 2022 (2 years 7 months)

Managed end-to-end operations for the VoucherCodes UAE website across Customer Admin, Developers, SEO (On-page and Technical), and partners. Planned developer sprints in Jira and led SEO/partner initiatives using DeepCrawl, CognitiveSEO, Ahrefs, SEMrush, and Ubersuggest.

Operations Management Team Coordination SEO Strategy Technical SEO On Page SEO SEO Tooling (DeepCrawl CognitiveSEO Ahrefs SEMrush Uber Suggest Competitor Analysis

Technical Support

Digital Conversions Media DMCC

Mar 2018 - Mar 2020 (2 years)

Provided technical support for DCM Network and contributed to pixel implementation, integrations, and affiliate marketing workflows. Supported website SEO and onsite optimization by using keyword analysis tools, fixing crawl/tool-detected issues, and helping drive new partner signups and higher Google rankings for brand pages.

Technical Support Pixel Integration Integration Affiliate Marketing Keyword Analysis SEO Issue Fixing Tool Based Auditing (DeepCrawl)Partner Enablement