Open to opportunities

Mélissa Sierra

@mlissasierra

Message

I am a digital commerce graduate focused on customer experience and growth.

France

Message

What I'm looking for

I seek cross-functional roles in recruitment, customer experience, or business development where I can apply CRM and data-analysis skills, contribute to continuous improvement, and drive customer-focused, socially meaningful outcomes.

I am a dynamic, curious recent graduate in Digital Commerce & Marketing with hands-on experience in recruitment, customer advising, and retail operations. I have worked as a Recruitment Officer, a customer advisor in insurance, and a polyvalente employee, developing CRM, sourcing, and data-analysis skills.

I prioritize continuous improvement, customer experience, and societal impact, and I bring multilingual communication, prospecting, and collaboration strengths to cross-functional roles. I am available October 2025 and eager to apply my CRM, data-analysis, and business development skills to drive measurable results.

Experience

Work history, roles, and key accomplishments

Sales Intern

Aventuras Mayas

Assisted sales operations at a Playa del Carmen tourism agency during a 9-week internship, supporting client engagement and tour promotion.

Sales Customer Service Spanish Cross Cultural Communication Client Engagement

Environmental Quality Intern

Dyadem

Supported environmental quality, communication, marketing and logistics activities during a 7-week internship, contributing to departmental coordination and reporting.

Environmental Quality Communication Marketing Logistics Teamwork Reporting