ME
Open to opportunities

Mitzi Elva

@mitzielva1

Dedicated customer service representative with strong multitasking abilities.

Saint Lucia

What I'm looking for

I am looking for a role that allows me to grow my customer service skills in a supportive environment.

I am a passionate customer service representative with extensive experience in various roles, including positions in the hospitality and education sectors. My journey began at ITEL BPO in Saint Lucia, where I honed my skills in assisting customers with bookings and resolving issues efficiently. My commitment to providing exceptional service has always been my top priority, ensuring that every customer interaction is positive and productive.

Throughout my career, I have worked in diverse environments, from being a cashier and waitress at Faye Gastronomie Caraibes to teaching at Zion Hill Preschool. Each role has equipped me with valuable skills in communication, time management, and teamwork. I thrive in dynamic settings and am adept at multitasking, which allows me to meet the needs of customers and colleagues alike while contributing to the overall success of the organization.

Experience

Work history, roles, and key accomplishments

KC

Food Handler

Kentucky Fried Chicken

Jan 2016 - Apr 2016 (3 months)

Attended to customers efficiently, assembled meals, assisted with kitchen functions, and adhered to food handling procedures.

HP

Shop Attendant

H&E Cold Plus

May 2017 - Aug 2017 (3 months)

Greeted and engaged customers, provided sales assistance, ensured store was stocked, and maintained price accuracy.

ZP

Teacher

Zion Hill Preschool

Monitored children under care, designed craft projects, and provided updates to parents on children's behavior and progress.

KC

Food Handler

Kentucky Fried Chicken

Jan 2016 - Apr 2016 (3 months)

Provided quick and courteous service to customers, assembled meals, and adhered to food safety procedures. Assisted kitchen staff with various tasks.

Education

Degrees, certifications, and relevant coursework

MS

Micoud Secondary School

CXC Certificate, General Education

2010 - 2015

Activities and societies: Participated in various training programs including Outstanding Discipline, Productivity Enhancement Training, Pastry and Bread Making, and Customer Service.

Completed CXC certificate with subjects including Mathematics, English A, French, History, Office Administration, Principles of Business, and Human and Social Biology.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Mitzi Elva - Customer Service Representative - ITEL BPO St Lucia | Himalayas