Open to opportunities

Tiffany Smith

@tiffanysmith2

Message

Creative hospitality professional with over 10 years of experience.

Saint Lucia

Message

What I'm looking for

I am looking for a dynamic role in hospitality that offers growth opportunities and values teamwork. I am also looking for a remote virtual assistant opportunity.

I am a creative and motivated hospitality professional with over 10 years of experience in food service, customer interaction, and administrative support. My journey in the hospitality industry has equipped me with excellent communication skills and a strong ability to manage time effectively. I thrive under pressure and adapt quickly to challenges, making me a reliable team member.

Throughout my career, I have held various roles, including Deli Cook and Senior Associate at Massy Stores Supermarket, where I led deli operations and ensured high-quality service. My experience also includes working as a Sales Associate, where I delivered friendly and professional customer service. I have a passion for creating enjoyable experiences for guests, and I take pride in my ability to make any team environment fun, warm, and productive.

Experience

Work history, roles, and key accomplishments

Current

Deli Cook / Senior Associate

Current

Massy Stores Supermarket

Jan 2017 - Present (8 years 6 months)

Prepared meals and maintained food safety protocols. Led deli operations and coordinated food service for customers, supervising team members during busy hours.

Food Preparation Food Safety Deli Operations Team Supervision Inventory Management

Sales Associate

Massy Stores Supermarket

Jan 2014 - Present (11 years 6 months)

Delivered friendly and professional customer service, assisting with product inquiries, promotions, and stock organization. Handled transactions, exchanges, and customer concerns while maintaining a clean shopping environment.

Customer Service Product Promotion Customer Relations

Chef / Waitress

Castries Comprehensive

Jan 2009 - Present (16 years 6 months)

Rotated weekly between kitchen duties and table service. Participated in food preparation and guest service at school-based events.

Kitchen Duties Table Service Food Preparation Guest Service

Waitress

Sandals La Toc

Served food and beverages in an upscale restaurant setting. Maintained professionalism while engaging with guests.

Food And Beverage Service Customer Engagement Restaurant Operations

Accounts Assistant / Trainee

East Winds Inn

Assisted with data entry in the accounting department and maintained guest rooms, reporting safety hazards. Managed guest check-ins, calls, and emails at the front desk, and served food and beverages in the restaurant.

Data Entry Housekeeping Food And Beverage Service

Education

Degrees, certifications, and relevant coursework

Sir Arthur Lewis Community College

Associate Degree, Hospitality Studies

Completed an Associate Degree in Hospitality Studies, gaining foundational knowledge and practical skills essential for various roles within the hospitality industry. Focused on developing expertise in customer service, food and beverage operations, and hotel management.

Castries Comprehensive Secondary School

CXC Results, General Studies

Grade: Grade 1 (Theatre Arts), Grade 2 (Food & Nutrition, Clothing & Textiles, Social Studies, Principles of Business, Mathematics, English A), Grade 3 (French)

Achieved strong results in various CXC subjects, including Grade 1 in Theatre Arts and Grade 2 in Food & Nutrition, Clothing & Textiles, Social Studies, Principles of Business, Mathematics, and English A. Developed a well-rounded academic foundation and practical skills.