
Mitchell Reinhardt
@mitchruser
Business & Functional Analyst | Federal health (CMS, VA) | ERP & requirements
What I'm looking for
At the VA, I evaluated federal technology and software requests for functional gaps, risks, and compliance, and documented up to 25 technologies weekly. I also established quality assurance standards within the VA Technical Reference Model.
I standardized documentation protocols across a 15-member analyst team and trained analysts on evaluation frameworks, testing, and documentation standards.
At TEMPUR SEALY, I led stakeholder interviews and requirements workshops for ERP migration and software customization. I developed BRDs and FDDs and mapped business needs into functional specifications.
At INFOR, I partnered with cross-functional teams on requirements and engineered customized enterprise demonstration environments that contributed to $3M in revenue growth. I also published three Amazon bestselling novels.
Experience
Work history, roles, and key accomplishments
Appeals Analyst
Centers for Medicare & Medicaid Services
Mar 2026 - Present (7 months)
Analyze Medicare appeals and claim denials against CMS regulations and coverage guidelines. Draft reconsideration determinations with regulatory citations and research federal regulations to produce evidence-based decisions.
Evaluated federal technology and software requests for feasibility, functional gaps, and compliance. Established QA standards and standardized documentation protocols across a 15-member analyst team.
Led stakeholder interviews and requirements workshops for ERP migration and software customization. Developed BRDs, FDDs, and process flow diagrams to support system configuration and technical development.
Partnered with cross-functional teams to gather requirements and manage documentation. Engineered customized enterprise demonstration environments, contributing to $3M in revenue growth.
SQL Database Administrator
Capital Bank
Administered SQL databases, ensuring data integrity and performance.
SQL Developer
Accordant Healthcare
Developed SQL solutions to support healthcare data management and reporting.
Data Analyst
Supported post-acquisition data consolidation by archiving and validating 50+ legacy databases. Conducted SQL-based data cleansing and validation to improve data integrity and governance.
Data Analyst & SQL Developer
Pratt & Miller Engineering
Performed data analysis and SQL development tasks to support engineering operations.
Technical Support Analyst
Gilbarco Veeder-Root
Provided technical support and analysis for company systems and products.
Education
Degrees, certifications, and relevant coursework
High Point University
Bachelor of Science, Computer Information Systems
Bachelor of Science in Computer Information Systems from High Point University.
Wake Forest University
Bachelor of Science, Biology
Bachelor of Science in Biology from Wake Forest University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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