At DSS, Inc., I support EHR/EMR applications for healthcare organizations, resolving complex workflow, interface, integration, and software issues that affect clinical operations. I analyze workflows and recommend software solutions that improve efficiency and user adoption.
I'm a subject matter expert in HL7 troubleshooting, incident management, software testing, QA validation, UAT, documentation, and end-user training. I also support HIPAA, FedRAMP, and NIST requirements while mentoring analysts and delivering advanced customer support.
