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carrie axtellCA
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carrie axtell

@carrieaxtell

Senior clinical systems analyst specializing in healthcare documentation QA and EHR workflow optimization for high-volume care.

United States
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What I'm looking for

I’m looking to optimize EHR-driven documentation workflows—improving data integrity, standardizing processes, and partnering with clinicians to resolve discrepancies. I want technology-enabled change backed by clear SOPs, training, and strong HIPAA compliance.

I’m a Strategic Healthcare Operations and Clinical Systems Analyst with over two decades of experience optimizing high-volume clinical workflows and health technology ecosystems. I bridge complex clinical documentation needs with EHR system performance, focusing on discrepancy identification, workflow standardization, and quality assurance.

As a Senior Clinical Systems Analyst / Healthcare Documentation QA Independent Contractor, I manage end-to-end clinical documentation and quality workflows across radiology, oncology, and cardiology, consistently maintaining 98%+ quality assurance standards. I proactively identify and resolve system-generated errors and documentation inconsistencies, validating data accuracy across platforms like Cerner and McKesson while ensuring reports meet strict HIPAA protocols.

I develop comprehensive workflow documentation, SOPs, and training materials to improve onboarding and operational consistency. I also serve as a primary point of contact for physicians and clinical staff to clarify documentation requirements, resolve technical discrepancies, and support technology-enabled organizational change—supported by my Master of Science in Information Technology Management.

Experience

Work history, roles, and key accomplishments

HQ
Current

Senior Clinical Systems Analyst

Healthcare Documentation QA

Jan 2006 - Present (20 years 6 months)

Managed end-to-end clinical documentation and quality workflows across radiology, oncology, and cardiology, maintaining 98%+ quality assurance standards. Identified and resolved documentation inconsistencies and system-generated errors while ensuring HIPAA-compliant data integrity and supporting workflow standardization and training.

CC

Radiology Documentation Specialist

Cheyenne Regional Medical Center

Jan 2004 - Jan 2006 (2 years)

Quality-reviewed radiology reports across multiple imaging modalities to ensure high-volume documentation met strict hospital standards. Collaborated with radiologists and technologists to streamline documentation workflows and maintained HIPAA-compliant protected health information handling.

Education

Degrees, certifications, and relevant coursework

Western Governors University logoWU

Western Governors University

Master of Science, Information Technology Management

Pursuing a Master of Science in Information Technology Management with coursework focused on IT project management, global technology strategy, leadership, emerging technology, and technical communication.

University of Wyoming logoUW

University of Wyoming

Bachelor of Science, Psychology

Grade: GPA: 3.89

Activities and societies: Honors: President’s List and Dean’s/Provost’s List.

Earned a Bachelor of Science in Psychology, including coursework in research methods, statistics, health psychology, and technical writing.

Chadron State College logoCC

Chadron State College

Psychological Sciences & Business Information Systems

Completed coursework in psychological sciences and business information systems, including information systems, decision support, and web page development.

Tech stack

Software and tools used professionally

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