At Harris Health, I lead cross-functional work that improves clinical workflows, healthcare technology adoption, and operational efficiency. I supported Epic Rover deployment and built a targeted training model that increased correct-use adoption from 45% to 80%.
I've also rebuilt medication inspection standards to raise pass rates and on-schedule completion from 40% to 95%, and I use Excel and Power BI to turn clinical and operational data into dashboards, KPI reports, and leadership recommendations. My pharmacy background includes PBM claims adjudication, prior authorization support, formulary interpretation, medication safety, and resolving prescription benefit issues with pharmacists, insurers, prescribers, and patients.
