Open to opportunities

Nana Osei-Boamah

@nanaoseiboamah

Message

Results-driven healthcare professional with expertise in informatics.

United States

Message

What I'm looking for

I am looking for roles that emphasize data analysis and process improvement in healthcare.

I am a results-driven healthcare professional with a strong background in health administration and informatics. My passion lies in optimizing processes and driving operational excellence within the healthcare sector. I leverage data-driven insights to enhance healthcare delivery, ensuring that patient outcomes are continually improved.

Currently, I serve as a Pharmacy Support Analyst, where I lead User Acceptance Testing efforts and provide administrative support for the TRICARE Retail Refunds Website. My experience includes managing Electronic Health Records (EHR) systems, ensuring compliance with healthcare standards, and implementing process improvements to streamline operations. I thrive in collaborative environments, engaging effectively with clients and stakeholders to deliver exceptional support.

With a Master of Science in Health Informatics expected in December 2025, I am committed to continuous learning and professional growth. I seek opportunities that allow me to utilize my technical proficiency and analytical skills to contribute to innovative projects that enhance healthcare systems.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Support Analyst

Current

Unissant / Intellect Solutions

Feb 2022 - Present (3 years 7 months)

Led User Acceptance Testing (UAT) efforts, coordinating with Health Information Technology (HIT) to validate enhancements and ensure optimal website performance. Provided administrative support for the TRICARE Retail Refunds Website, granting access to manufacturers, generating questionnaire reports, and managing user accounts.

User Acceptance Testing Administrative Support Data Analysis SharePoint Microsoft Office Suite

Health Administration and Policy Intern

Mason & Partners Clinic (MAP)

Aug 2021 - Dec 2021 (4 months)

Managed the clinic’s Electronic Health Record (EHR) system, ensuring accurate data entry, organization, and adherence to HIPAA regulations. Provided front desk support by scheduling patient appointments, managing check-ins, and coordinating clinic operations to maintain a smooth workflow.

Electronic Health Records HIPAA Process Improvement Inventory Management

Cashier / Bookseller

Barnes and Noble

Dec 2019 - May 2021 (1 year 5 months)

Assisted students and customers in locating required textbooks and course materials, ensuring they were provided with accurate information. Delivered exceptional customer service by addressing inquiries via phone and in-store, resolving issues efficiently, and assisting with product recommendations.

Customer Service Inventory Management Sales Support Communication Problem Solving Teamwork

Education

Degrees, certifications, and relevant coursework

George Mason University

Master of Science, Health Informatics

Currently pursuing a Master of Science in Health Informatics, focusing on advanced studies in healthcare data management and information systems. Expected to graduate in December 2025.

George Mason University

Bachelor of Science, Health Care Administration

Completed a Bachelor of Science in Health Care Administration, gaining foundational knowledge in healthcare management and policy. Graduated in December 2021.