Misokuhle Lock

I’m a motivated and reliable professional with strong customer service, administrative, and retail experience. I’m known for excellent communication, fast learning, and problem-solving skills, and I genuinely enjoy helping people through every interaction.

In my Sales Floor Assistant role at LEGIT SHOP, I assisted customers with product selection and fitting, handled POS transactions, and managed returns and exchanges. I also kept the sales floor clean and well-organized, replenished stock, and monitored inventory to support daily targets.

As an Admin Assistant at GXOWA Internet Cafe, I supported walk-in clients with CV typing, document copies, and email services. I prepared SARS letters and other official documents, and I helped students with online research and academic submissions in a structured, welcoming environment.

I also bring people-focused energy from community involvement, including 2 years as a Community Soup Kitchen Volunteer and participation in the Green Development Program youth initiatives. I work well in teams, manage my time carefully, and I’m eager to contribute to a dynamic call center team while growing within the BPO industry.