I am looking for a position that would allow me to showcase my creativity through creative freedom and would help me learn new things as well to grow. I am hoping to get a morning or mid-shift (evening time in EST).
Looking for a job
Mirz Villareal
@mirzvillareal
Result-driven and motivated Virtual Assistant that always strive to help your business strive.
PhilippinesWhat I'm looking for
Hi, I'm Mirz! I'm organized, work efficiently, and complete tasks by managing my time smartly. I am artistic and have a niche with graphics that would bring color and life to your business. "I can't do it" is not in my vocabulary and never back down with a challenge and always brings my A-game and "Can-Do" attitude.
Experience
Work history, roles, and key accomplishments
My role covers the following tasks as the company's virtual assistant:
- CRM management that covers scheduling, answering to inquiries
- Real-time support for cleaning teams on scheduling and day to day work inquiries
- Content creator & graphic designer for social media marketing and engagement
My role as a Supervisor covers the following tasks:
- Manage a team and monitor performance
- The role includes analysis of data using Microsoft Excel to improve associate opportunities by using RCA and the creation of an action plan
- Delivery of coaching & feedback through Teams for improvement
- Conduct team meetings and huddles for day-to-day action plan
The role covers the following tasks:
- Tasked to monitor calls (recorded and live) through Verint
- Ensure that the quality of calls and level of customer service experience are within the client's guidelines
- Conduct coaching with challenged representatives
- Conduct refresher training after spot-checks are performed with valid data
Education
Degrees, certifications, and relevant coursework
Mirz hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
PhilippinesAuthorized to work in
Salary expectations
0-0 USD
Social media
Job categories
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