Miriam Essien

Owned end-to-end design for a peer-to-peer lending mobile app, building discovery-to-handoff UX from a zero-to-one starting point and delivering an admin dashboard for disputes, transactions, payouts, and user management. Consolidated 5 workflows into a single status-driven interface and built a 60+ component library, cutting developer handoff time by ~30% across two sprint cycles.

Led an end-to-end redesign of the core daily reflection flow, reducing cognitive load across high-frequency touchpoints and improving daily active engagement by 35% post-launch. Built an admin dashboard from scratch for content moderation, analytics, and user management, removing reliance on a manual spreadsheet process.

Promoted from UX Intern to Lead Designer within 12 months, owning end-to-end product design including research, system design, stakeholder presentations, and engineering handoff. Improved the booking flow by 40% in task completion speed after identifying friction via user flows, personas, and usability testing, and built a component library to standardize design language.

Delivered high-fidelity UI/UX designs for education and health dashboards across three concurrent client projects, improving client retention by 40% through clear design process documentation and strong stakeholder communication. Established repeatable design workflows and component patterns to enable faster iteration and handoff across simultaneous engagements.

Earned a B.A. (Hons) in Archaeology, building research methodology skills and experience documenting fieldwork. Leveraged academic research and communication experience to inform UX research, synthesis, and design documentation.

Completed Introduction to Data Analytics at Simplilearn.

Completed the Google UX Design certificate.

Completed a Digital Marketing certificate via Udemy.

Completed the Google Project Management certificate.