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@miriahpayne
Results-oriented partnership manager with 8+ years of experience.
I am a results-oriented partnership management professional with over 8 years of experience in fostering strategic partnerships. My proven track record includes driving partner revenue, increasing market share, and enhancing customer satisfaction. I excel in relationship building, communication, problem-solving, data analysis, and project management, which has enabled me to build and maintain strong relationships with partners, leading to successful collaborations and mutual growth.
In my current role as a Partnership Specialist at ezCater, I proactively identify and cultivate strong restaurant partnerships in new metro areas through targeted outreach and relationship building. I have successfully driven net new business growth by implementing weekly targeted marketing campaigns and negotiating partnership terms to maximize mutual benefits. My efforts have resulted in the onboarding and training of over 600 new partners, ensuring operational excellence and partner satisfaction.
My previous experience as an Operations Coordinator at Fooda INC allowed me to efficiently resolve problems and maintain high-level expertise in our products and services. I coordinated corporate lunch events and managed administrative logistics, fulfilling contractual obligations while maintaining over 80 partner relationships. I am committed to continuous learning and development, always seeking opportunities to improve performance and enhance partner experiences.
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Work history, roles, and key accomplishments
ezCater
Oct 2021 - Present (4 years 1 month)
Proactively identified and cultivated strong restaurant partnerships, driving net new business growth through targeted marketing campaigns. Negotiated partnership terms and streamlined onboarding processes for over 600 partners, enhancing operational excellence and satisfaction.
Elkus Manfredi Architects
Apr 2021 - Oct 2021 (6 months)
Provided administrative support to office staff, ensuring efficient operations. Managed correspondence, organized meetings, and maintained a professional reception area to enhance visitor experience.
John Hancock Investments
Feb 2021 - May 2021 (3 months)
Managed customer inquiries and complaints, generating reports and providing data insights. Researched issues and maintained accurate customer account data, ensuring high-quality service.
Fooda INC
Jul 2016 - Dec 2020 (4 years 5 months)
Resolved partner concerns and coordinated corporate lunch events, maintaining strong relationships with over 80 restaurant partners. Managed logistics and evaluated processes for continuous improvement.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Management
2022 -
Currently pursuing a Bachelor of Science in Business Management, enhancing knowledge in advanced business concepts, leadership, and strategic decision-making.
Associate of Science, Business Management
2018 - 2020
Completed an Associate of Science in Business Management, focusing on foundational business principles, management strategies, and operational efficiencies.
Software and tools used professionally
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