Mirak Limbu
@miraklimbu
Passionate audit and recovery analyst focused on accurate claims and strong customer support.
What I'm looking for
I’m a passionate professional focused on applying my skills in a corporate environment while developing myself and helping the organization succeed. I’m especially motivated by creating a positive, inclusive workplace culture that supports employee engagement and business objectives.
In my internship at Everest Bank, I supported customer service across ATM, Mobile Banking, and cheque issuing. I also handled and collected customer complaints and feedback (30–40 customers per day on average) while maintaining a service-focused, accountable mindset.
In my job experience, I’ve worked as a sales executive at Basiyo to meet clients and increase customers in app registration, and as a Marketing Officer at Kapangadhi Cinema(Pvt.) Ltd. where I handled event planning, coordination, and presented findings and recommendations to senior management.
Currently at Flextecs Nepal Pvt. Ltd, I work as an Assistant Recovery Audit Analyst supporting the audit team by finding, supporting, and documenting audit and claims operations, and producing claims using appropriate audit concepts. I bring strong communication, teamwork, time management, and organizing skills to ensure claims and audit work is accurate and well documented.
Experience
Work history, roles, and key accomplishments
Banking Customer Service Intern
Everest Bank
Handled customer complaints and feedback for 30–40 customers per day within the Customer Service Unit, covering ATM, mobile banking, and cheque issuing/collection. Supported accurate customer issue processing and service workflows.
Airline Operations Intern
Saurya Airlines
Maintained crew and dispatcher personnel records and visited Kathmandu’s airport to supervise airline operations. Assisted with operational coordination and record-keeping to support daily activities.
Education
Degrees, certifications, and relevant coursework
Ace Institute of Management
Master of Business Administration, Human Resource
Ongoing Master of Business Administration with a focus on Human Resource at Ace Institute of Management in Kathmandu, Nepal.
Nepal College of Management
Bachelor of Business Administration, Finance
Bachelor in Business Administration with a focus on Finance from Nepal College of Management in Kathmandu, Nepal.
Golden Gate International College
Intermediate (+2), Management
Intermediate (+2) in Management at Golden Gate International College in Kathmandu, Nepal.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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