Shashank Basnet
@shashankbasnet
Analytical MBA candidate skilled in data-driven profit recovery, financial reporting, and cross-functional collaboration.
NepalWhat I'm looking for
I am an MBA candidate with hands-on experience in audit analytics, profit recovery, and customer-focused operations, delivering measurable improvements in operational efficiency and revenue protection. I combine advanced Excel and Power BI skills with strong attention to detail to produce accurate financial reports and actionable insights.
My background spans audit, banking, client services, and customer support roles where I developed reconciliation, documentation, and cross-functional communication capabilities. I am proactive, adaptable, and committed to continuous learning, with a track record of resolving discrepancies, guiding team members, and improving processes.
Experience
Work history, roles, and key accomplishments
Audit Analyst
Audit Partnership
May 2025 - Present (8 months)
Conducted in-depth analysis of retail and supplier transactions to identify and recover profit leakage, collaborated with cross-functional teams to resolve discrepancies, and maintained documentation to support audits and client reporting.
Customer Support Incharge
DalayDai Business Pvt. Ltd.
May 2023 - Jun 2024 (1 year 1 month)
Managed customer support operations, maintained detailed records and HR-aligned documentation, guided new team members on procedures, and resolved service issues to improve service quality and operational coordination.
Client Service Associate
Fitness Garage
Oct 2022 - Mar 2023 (5 months)
Handled client onboarding and service inquiries, ensured accurate tracking of usage and payments, collaborated with staff to resolve client concerns, and supported efforts to build client trust and engagement.
Banking Service Assistant
Nepal Investment Mega Bank
Apr 2022 - Jun 2022 (2 months)
Assisted with account documentation and verification, recorded daily transactions and operations, and observed customer service processes to support accurate banking procedures.
Education
Degrees, certifications, and relevant coursework
Herald College (University of Wolverhampton)
Master of Business Administration, Business Administration
2025 -
Enrolled in an International Master of Business Administration program at Herald College in partnership with the University of Wolverhampton, currently in progress.
Ace International Business School
Bachelor of Business Administration, Business Administration
2019 - 2023
Grade: CGPA: 3.7
Completed a Bachelor of Business Administration with a strong academic record (CGPA: 3.7) focusing on business and management principles.
Kathmandu Model College
Higher Secondary Certificate, Higher Secondary Education
2016 - 2018
Grade: CGPA: 3.04
Completed Higher Secondary School education with a focus on pre-university coursework (CGPA: 3.04).
Nobel Academy
School Leaving Certificate, School Education
2006 - 2016
Grade: CGPA: 3.75
Completed School Leaving Certificate and lower-secondary education, achieving a CGPA of 3.75.
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Job categories
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