Open to opportunities

Mink Harris

@minkharris

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Relationship Banker delivering trusted customer experience and accurate financial support.

United States

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What I'm looking for

I’m looking for a customer-first financial role where I can support clients with clear guidance, accurate record-keeping, and compliance-focused documentation—bringing calm, dependable service in a fast-paced environment.

I’m a Relationship Banker with 10+ years of experience in high-volume, customer-focused roles, resolving complex concerns and maintaining accurate financial and digital records. I’m known for building strong relationships, identifying customer needs, and delivering clear guidance during stressful, time-sensitive situations.

I bring a strong mix of customer engagement and operational precision—supporting account opening and maintenance, digital banking support, cash accuracy, and compliance-driven documentation. I’ve consistently managed invoicing, payment processing, account reconciliation, and organized record-keeping with a strong focus on accuracy and confidentiality.

Across roles like administrative support, utility liaison work, title processing, and remote disclosure coordination, I’ve stayed calm, professional, and dependable. I’m driven to help customers move forward with confidence while supporting smooth, compliant processes behind the scenes.

Experience

Work history, roles, and key accomplishments

Affordable Account Administrator

Shea Properties

Apr 2025 - Oct 2025 (6 months)

Acted as the primary point of contact for residents, building trust through consistent, personalized communication. Logged interactions in web-based systems with zero documentation gaps and resolved billing issues while completing compliance-driven, confidential account tasks.

Compliance Confidentiality High Volume Communication

Utility Construction Specialist

Black Hills Energy

Oct 2024 - Apr 2025 (6 months)

Served as a liaison between customers, contractors, and city officials to ensure timely issue resolution. Maintained regulatory documentation and internal databases while monitoring timelines and supporting structured operational workflows.

Regulatory Documentation Permits Database Management Timeline Monitoring Compliance Workflows

Administrative Assistant

Pikes Peak RV

Sep 2023 - Oct 2024 (1 year 1 month)

Delivered high-quality customer service by resolving concerns quickly and professionally. Managed invoicing, payment processing, reconciliation, and accurate record-keeping while supporting customers with clear explanations of services and policies.

Customer Service Invoicing Payment Processing Account Reconciliation Record keeping Digital Documentation Compliance Problem Solving Microsoft Office

Title Clerk

Woodmen Nissan

Mar 2021 - Sep 2023 (2 years 6 months)

Processed legal and financial documents with strict accuracy and regulatory compliance. Supported front-desk operations by assisting customers with payments and documentation needs while maintaining confidentiality of records.

Document Processing Regulatory Compliance Confidentiality Customer Support Payment Processing Financial Documentation Front Desk Support Record Management Accuracy

Disclosure Specialist

Mortgage Solutions

Apr 2019 - Mar 2021 (1 year 11 months)

Managed high-volume remote communication with borrowers, brokers, and title companies while reviewing financial and legal documents for accuracy and compliance. Provided clear guidance on required documentation and account-related steps in a structured, self-managed workflow.

Remote Customer Support Document Review Compliance Financial Documentation Legal Documentation Accuracy Workflow Management Communication With Brokers