At LogiQTrove LLP, I rebuilt the QA workflow for a client account at risk, adding structured test cycles, defect tracking, and release-readiness checks. After stabilization, client-reported production issues fell from more than 50% to under 2%, with no major escaped defects reported, contributing to a two-year renewal.
Across SaaS, hospitality and travel technology, payroll and HR, and contact center products, I’ve worked hands-on with functional and exploratory testing, Selenium and Java automation, API validation, and JMeter performance testing. I’ve also led QA teams and improved test-cycle and release processes, including at Agami-Tech, where process improvements contributed to a 40% reduction in production issues and support tickets.
