Milana Mamkhyagova

I’m a detail-oriented Compliance & Operations Specialist with over 3 years of remote experience in transportation logistics. I manage full-cycle driver administration, compliance frameworks, insurance claims, and tax reporting with a focus on accuracy and readiness.

In my Safety Manager & Compliance Coordinator role, I led onboarding and offboarding for 50+ drivers, including background checks, driving history reviews, and violation assessments. I processed state permits (IRP), vehicle registrations, and fuel tax agreements (IFTA), maintaining a 100% on-time renewal rate for expiring documents. I also calculated and submitted quarterly IFTA, HVUT, and registration fees with zero penalties or late filings.

I’ve prepared and coordinated documentation for 2 comprehensive compliance audits, both passed with zero violations. I sourced and negotiated commercial auto and cargo insurance policies and managed end-to-end accident and cargo claims, reducing average claim resolution time by 30%. I also delivered post-accident response training to new drivers covering evidence collection and emergency protocols.

I liaise with traffic attorneys to contest violations, coordinating communication between drivers, legal counsel, and management. I’m fluent in English and Russian, and I’m now seeking a remote role in business administration, compliance coordination, or logistics support.