Open to opportunities

Milad Saberi

@miladsaberi

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Experienced business analyst skilled in data-driven decision-making.

Canada

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What I'm looking for

I seek a role that fosters collaboration and values data-driven insights.

As a dedicated Business Analyst, I have a proven track record of analyzing business requirements and collaborating effectively with stakeholders to drive operational improvements. My expertise lies in workflow modeling and data preparation, where I excel at handling complex datasets to uncover actionable insights. I am proficient in building data dashboards and BI solutions that support strategic decision-making, ensuring that organizations can leverage data to achieve their goals.

Throughout my career, I have successfully streamlined business processes and enhanced data management in various roles, including my recent position as a Business Systems Analyst at LORDCO. Here, I designed and deployed Power BI dashboards, facilitating data-driven solutions that improved decision-making across the organization. My solid development background, combined with technical expertise in delivering impactful systems, allows me to bridge the gap between technical teams and business stakeholders effectively.

I am passionate about continuous improvement and possess a strong attention to detail, which drives my commitment to data accuracy. With excellent communication skills and a collaborative approach, I thrive in dynamic environments and am always eager to contribute to projects that prioritize data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Business Systems Analyst

LORDCO

Apr 2024 - May 2024 (1 month)

Streamlined business processes and enhanced data management by collaborating with stakeholders and implementing data-driven solutions. Designed and deployed Power BI dashboards, facilitating software procurement and leading job scheduling migration.

Power BI Data Management Scheduling Data Validation Dashboard Design Process Improvement Communication Project Coordination

Business Data Analyst

Imperial Distributors Canada Inc.

Feb 2023 - Mar 2024 (1 year 1 month)

Built interactive dashboards to monitor logistics KPIs and support operational decision-making. Analyzed supply chain workflows, reducing inefficiencies and enhancing operational efficiency through data-driven recommendations.

Dashboard Development KPIs Supply Chain Data Recommendations Data Visualization Excel SQL Communication Process Improvement

Business Analyst

HireCamp

Feb 2020 - Jan 2023 (2 years 11 months)

Played a pivotal role in defining and delivering the company’s SaaS platform, aligning product features with market needs through user analysis and agile project management. Supported UAT and developed dashboards for multiple departments.

SaaS Development User Analysis Agile Project Management UAT Dashboard Development Jira Communication Product Features Alignment Process Mapping

Product Analyst

Azki

Feb 2018 - Feb 2020 (2 years)

Analyzed system requirements and produced product roadmap aligned with business objectives. Conducted user behavior analysis and A/B testing to optimize conversion rates and improve customer experience.

Product Roadmap User Behavior Analysis A B Testing Conversion Rate Optimization Customer Experience Data Analysis Communication Project Management Stakeholder Engagement

E-commerce Growth Analyst

Delino.com

Nov 2016 - Feb 2018 (1 year 3 months)

Analyzed user behavior and conversion rates to align product features with market needs for an online food ordering platform. Improved customer support response times by creating an order management system.

User Behavior Analysis Conversion Rate Optimization Product Feature Alignment Customer Support Improvement Order Management Data Analysis Communication Process Improvement Dashboard Development

Software Developer

Multiple Projects

Jan 2010 - Jan 2016 (6 years)

Worked on various software development projects, applying technical skills to deliver impactful systems and solutions. Developed applications using multiple programming languages.

Software Development Programming C++Systems Technical Expertise Application Development Data Analysis Communication Project Management Agile Methodologies Problem Solving

Education

Degrees, certifications, and relevant coursework

BrainStation

Data Analytics Certification, Data Analytics

2023 - 2024

Pursuing a Data Analytics Certification, focusing on data analysis techniques, visualization tools, and practical applications in business contexts.

Scrum.org

Certified Professional Scrum Master, Project Management

2023 - 2023

Achieved Certified Professional Scrum Master (PSM) certification, demonstrating knowledge and understanding of Scrum principles and practices.

University of Greenwich

Bachelor of Science, Computing

2006 - 2009

Completed a Bachelor of Science in Computing, focusing on software development, data structures, and algorithms, which provided a strong foundation for a career in technology and data analysis.