Mike Warren

As a Customer Success Manager, I thrive on building strong relationships and driving client success. With extensive experience in managing a diverse portfolio of accounts, I have a proven track record of increasing service uptake and enhancing customer satisfaction. My background in operations and account management within SME digital service environments, particularly in SaaS, has equipped me with the skills to identify growth opportunities and deliver continuous service improvements.

Throughout my career, I have successfully led operations across dispersed geographies, collaborating effectively in matrix-managed teams. I take pride in my ability to onboard new clients and develop tailored strategies that align with their needs. My commitment to providing exceptional service has resulted in increased revenue and client retention, making me a valuable asset to any organization.