At MC Stays & Co., I host and operate seven furnished short-term rentals in St. Louis, Charlotte and Philadelphia, managing them remotely from BC. I troubleshoot channel and calendar sync, iCal feeds and pricing gaps across Airbnb and VRBO.
I found a notification blind spot that hid bookings from cleaners and rebuilt alerts from PMS data, including reminders for new bookings, changes, cancellations and checkouts. I also write SOPs and record how-to videos to train virtual assistants on guest messaging, screening and building access.
At MC Roots, I build and sell AI receptionist, lead follow-up, booking and review automations for home service businesses and property managers. I turn customers’ real-world problems into workflows and document them so they can run them themselves.
Across my work in hospitality, healthcare, real estate and education, I’ve handled customer-facing problems and explained complex ideas in plain language. I also teach day trading concepts to a 500-member community and have run a manual osteopathy practice end to end.
