Open to opportunities

Mikaela Beronio

@mikaelaberonio

Message

Motivated instructional designer creating impactful learner-centered solutions.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to leverage my instructional design skills in a collaborative environment, focusing on creating effective training solutions and fostering continuous improvement.

I am a motivated and adaptable professional with a strong foundation in instructional design, communication, and content development. My experience at Emerson Electric has allowed me to lead the design and development of engaging training materials across various formats, ensuring that learning is effective and learner-centered. I thrive on collaborating with subject matter experts to create impactful solutions that support organizational goals.

In my current role as a Senior Specialist in Instructional Design, I manage training schedules, support users on LMS-related issues, and contribute to process optimization initiatives. My customer-focused approach and exceptional communication skills enable me to ensure customer satisfaction while maintaining high-quality training experiences. I am passionate about continuous improvement and dedicated to enhancing the learning journey for all participants.

Experience

Work history, roles, and key accomplishments

Current

Senior Specialist, Instructional Design

Current

Emerson Electric (Asia), Ltd. ROHQ

Dec 2024 - Present (6 months)

Led the design, development, and updating of training materials across various formats, collaborating with SMEs and ensuring quality and compliance. Managed training schedules, supported LMS users, generated analytics, and handled training-related inquiries. Supported project lifecycles, prepared documentation, and contributed to process optimization and continuous improvement initiatives.

Instructional Design Articulate Storyline Rise Camtasia LMS Project Management Content Development Compliance Management

Specialist II, Training

Emerson Electric (Asia), Ltd. ROHQ

May 2022 - Present (3 years 1 month)

Assisted internal and external customers with enrollment onboarding. Managed and updated the learning management system, including training schedules and records. Handled quotes, orders, purchase requisitions, and invoicing.

Learning Management Customer Support Invoicing Data Entry Scheduling

Technical Support Representative / Intern Trainer

Sykes Asia, Inc

Apr 2019 - Present (6 years 2 months)

Assisted customers with technical issues through phone, chat, and email. Troubleshot software and hardware problems related to financial tech programs. Created training decks and facilitated training classes for new hires and upskill training.

Technical Support Troubleshooting Customer Service Facilitation Email Support Chat Support

Education

Degrees, certifications, and relevant coursework

De La Salle University – Dasmariñas

Bachelor of Science, Tourism Management

Studied Tourism Management at De La Salle University – Dasmariñas from 2013 to 2017. Gained foundational knowledge and practical skills relevant to the tourism industry.