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mihret teshome

@mihretteshome

Virtual Assistant at Red Cloud IT Solution, coordinating client projects and preparing reports, guides, and training materials.

Ethiopia

Message

What I'm looking for

I'm ready to help busy professionals stay organized and focused on what matters most.

At Red Cloud IT Solution, I coordinate client meetings, workshops, and project activities, and serve as the main contact between clients and internal teams.

I prepare business reports, project documents, user guides, and training materials. I also track deadlines and deliverables and keep project records organized.

I train client staff on business software for hospitality and retail companies, provide ongoing support, and respond to client requests.

At CNET Software Technologies, I maintained client databases and project files, supported reporting and administration, organized training sessions, and helped with software rollouts from setup to handover.

Experience

Work history, roles, and key accomplishments

Current

Senior Functional Consultant

Current

Red Cloud IT Solution

Nov 2023 - Present (2 years 11 months)

Schedule and coordinate client meetings, workshops, and project activities across multiple accounts. Serve as the main point of contact between clients and internal teams, handling emails, calls, and follow-ups.

Microsoft Office Google Workspace ERP Documentation Customer Support Training Project Coordination

Associate Functional Consultant

CNET Software Technologies

Jan 2017 - Dec 2023 (6 years 11 months)

Maintained client databases, records, and project files with a high level of accuracy. Handled data entry, reporting, and general administrative support for project teams.

Data Entry Database Management Reporting Documentation Customer Support Training Software Deployment