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Mihajlo Antić

@mihajloanti

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Junior project management associate skilled in client communication, documentation, and customer support.

Serbia

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What I'm looking for

I seek a role where I can manage project documentation and client communications, grow in project management, and contribute to a collaborative, process-driven team.

I am a detail-oriented junior project management associate with hands-on experience supporting environmental investment projects, coordinating client and partner communication, and preparing proposals and project documentation. I consistently deliver timely project updates, maintain organized records, and contribute to project cycle monitoring to ensure tasks are completed efficiently.

My background includes customer support across multiple chat platforms and proprietary tools, content creation using WordPress, and administrative support for public investment management. I bring strong communication, problem-solving, and adaptability skills, plus practical experience with MS Office, Google Workspace, and basic IT troubleshooting.

Experience

Work history, roles, and key accomplishments

Junior Project Management Associate

Waterway Consulting Agency

Jan 2023 - Jan 2025 (2 years)

Supported environmental investment projects through proposal preparation, documentation and project cycle monitoring, coordinating clients and partners to ensure timely scheduling and task execution.

Project Coordination Proposal Writing Documentation Management Monitoring MS Office Google Workspace Time Management

Documentation Management Intern

Ministry of Public Investments

Jan 2022 - Jan 2023 (1 year)

Collected, organized, and archived documentation for public investment projects and supported administrative operations by drafting reports and maintaining project databases.

Documentation Management Excel)Word Report Writing Administrative Support Organizational Skills Excel

Customer Support Representative

Live-service Communication Apps

Jan 2021 - Jan 2023 (2 years)

Delivered responsive customer-focused support across multiple chat platforms and proprietary systems, managing simultaneous interactions while maintaining professionalism and accuracy.

Customer Support Live Chat Discord)WhatsApp Slack MS Office Google Workspace Multitasking Problem Solving Discord

Article Writer

B92.esports

Jan 2018 - Jan 2019 (1 year)

Researched and wrote articles on gaming industry developments, publishing content via WordPress while ensuring accuracy and adherence to editorial guidelines under tight deadlines.

Content Writing WordPress Research Editorial Standards