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Jovan Cvijanović

@jovancvijanovic

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Project Manager who delivered software projects for Abu Dhabi government entities and conducted 50+ workshops.

Serbia

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What I'm looking for

The next big challenge.

Project Manager with 3+ years of experience delivering software solutions across major government and enterprise environments, including ADNOC, Abu Dhabi government entities, and subsidiaries. Extensive experience navigating local laws, regulatory frameworks, and corporate-level security procedures while leading and supporting complex digital transformation initiatives. Proven track record in implementing sourcing and procurement platforms, as well as centralized committee management systems integrated with Oracle ERP, Oracle Fusion, and SAP.

Skilled in cross-functional collaboration with design, development, and operational teams using Firgma, Azure DevOps, JIRA, Redmine, and Confluence, to name a few.

Experienced in stakeholder engagement, having conducted 50+ seminars, system introductions, and requirements-gathering workshops tailored to diverse government organizations and specialized operational workflows.

Experience

Work history, roles, and key accomplishments

Project Manager

Rationale Information Technologies

Jul 2023 - Sep 2026 (3 years 2 months)

Managed projects from planning through completion, including timelines, activities, resources and deliverables. Gathered and documented business and system requirements and defined project scope.

Project Management Requirements Gathering Sprint Planning Risk Management Budget Management Stakeholder Engagement Azure DevOps Jira Redmine Confluence Figma

Consumer Experience Advisor

Sitel SBA (Foundever)

May 2022 - Apr 2023 (11 months)

Managed customer support requests, coordinating with internal teams to track issues through to resolution for Estée Lauder Companies United Kingdom. Handled priority cases and escalations, following up with relevant teams and keeping customers informed of progress.

Customer Support Issue Tracking Escalation Management Onboarding Training Documentation

Project Assistant - Intern

Preschool Institute Zrenjanin

Feb 2016 - Feb 2018 (2 years)

Managed project activities in accordance with local government procedures, requirements and documentation standards. Coordinated project resources, including task allocation, availability and scheduling.

Project Coordination Resource Management Communication Skills Documentation Cross border Collaboration