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Mihai Potirca

@mihaipotirca

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IT and Online Manager driving digital transformation, e‑commerce and data‑driven growth.

Romania

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What I'm looking for

I’m seeking a role where I can lead digital transformation, deliver measurable e‑commerce growth, mentor teams, and continuously implement new tools to drive efficiency and innovation.

I am an IT and Online Manager with extensive experience leading digital teams, implementing e‑commerce platforms, and delivering measurable sales and operational improvements. At Jollycontor I led the Online team, launched a B2B sales support platform, deployed inventory forecasting software, and managed paid acquisition on Google Ads and Facebook Ads to maximize ROI.

I combine IT infrastructure expertise with product and project management—having overseen multi‑module ERP implementations, server renewals, NAS backup deployments, and 3D customer tools—while mentoring teams, managing budgets, and coordinating cross‑functional initiatives to drive digitalization and business results.

Experience

Work history, roles, and key accomplishments

Current

IT & Online Manager

Current

Jollycontor Impex

Jan 2021 - Present (4 years 9 months)

Led the Online team to drive sales and digitalization, implemented a B2B sales support platform and inventory forecasting software, and managed paid Google Ads and Facebook Ads campaigns optimized for maximum ROI.

Online Marketing SEO Google Ads Facebook Ads Inventory Forecasting Vendor Management Budget Management

IT Manager

Jollycontor

Jan 2014 - Dec 2016 (2 years 11 months)

Led development and maintenance of e-commerce webshops, implemented a multi-module ERP and renewed server-side infrastructure, and deployed a 3D bathroom planner to improve customer experience.

E Commerce)ERP Implementation Web Infrastructure Project Management 3D Planner Integration Budget Management IT Infrastructure

IT Specialist

Jollycontor

Jan 2012 - Dec 2014 (2 years 11 months)

Ensured network stability, managed hardware/software lifecycle and vendor relationships, implemented NAS backup and Windows 10/SSD rollouts, increasing network uptime to over 99%.

Network Administration SSD Integration Vendor Management

Customer Service Representative

UPC Romania

Jan 2012 - Dec 2014 (2 years 11 months)

Provided full-spectrum customer support for telecom services, drove sales through proactive engagement, and produced SQL reports and KPI presentations for management.

Customer Support Sales Data Analysis Telecommunications Troubleshooting Billing

Surveillance Officer

Olympic Casino SRL

Jan 2008 - Dec 2009 (1 year 11 months)

Conducted surveillance of casino operations, enforced security protocols, oversaw financial transactions, and compiled daily operational reports and statistics.

Surveillance Security Protocols Cash Handling Reporting Attention To Detail