Miguel Sayanda

Produced hundreds of virtual events across pharma, finance, and technology including AWS events with 6,000+ attendees; coached 50+ presenters improving engagement metrics by ~30% and implemented run-of-show standards.

Managed technical operations and optimization of Zoom and MS Teams unified communications platforms, automating workflows to reduce manual tasks by 40% and improving reporting accuracy and integrations.

Directed end-to-end production for 100+ virtual events supporting 10,000+ attendees with 95% satisfaction, standardized complex-event workflows to increase operational efficiency by 25%, and maintained 99.9% event uptime.

Led delivery of 200+ weekly virtual certified courses for Microsoft GPS, managed a team of 30+ freelance producers, and achieved 95% satisfaction by implementing playbooks, SLAs, and shift rotations.

Delivered virtual events for pharmaceutical clients including advisory lectures and conferences, raised NPS to 95 by advising clients on best practices, and improved event quality through technical solutions and presenter coaching.

Modernized NPVR system by adding VoD, Start Over, Re-Start, and Replay features, improving uptime and reliability through streaming protocol optimizations and complex issue resolution.

Built and led streaming services delivering live and VoD projects, developed proprietary modules to enhance streaming delivery and integrate third-party systems, improving delivery performance and scalability.

Founded and scaled the Webcast & Streaming Solutions department from zero, hiring and training the core team and delivering tailored solutions for FTSE 350 clients to improve satisfaction and platform scalability.

Developed Barclays' internal communication infrastructure producing 30+ video webcasts weekly and launched an IPTV system for 9,000+ employees while leading EMEA production and streaming engineering teams.

Managed 500+ investor relations events for FTSE 350 companies, ensuring delivery on time, scope, and budget while growing webcast services to become the UK's second-largest provider.

Developed and optimized streaming features and video player functionality, capturing and encoding media into multiple formats and resolving multi-tiered application and protocol issues.

Completed an introductory course in programming with Python in June 2017.

Completed an After Effects masterclass in October 2011.

Completed a Certificate of Higher Education in Web Design and scripting procedures from September 2008 to July 2009.

Completed a Fine Arts BA with a focus on video and film from September 2003 to July 2006.

Completed a Higher National Certificate focusing on 16MM filmmaking from September 2002 to July 2003.

Completed a Professional Certificate with a focus on film and broadcast directing from September 2001 to July 2002.