Miguel Ramon - Senior Solution Architect - ServiceRocket | Himalayas
Miguel RamonMR
Open to opportunities

Miguel Ramon

@miguelramon

Experienced Solution Architect specializing in Atlassian products and services.

Chile
Message

What I'm looking for

I am looking for opportunities that allow me to leverage my expertise in Atlassian products while fostering strong client relationships and driving impactful solutions.

I am a dedicated Solution Architect with a strong focus on Technical Sales and Project Delivery. As an Atlassian Certified Expert, I leverage my in-depth knowledge of both on-prem and Cloud products to serve as a trusted advisor to my clients. My approach is centered on understanding immediate objectives while also planning for long-term success, ensuring that my clients receive tailored solutions that meet their unique needs.

In my current role as a Senior Solution Architect at ServiceRocket, I have successfully closed and maintained over $745k in services engagements quarterly. I take pride in developing processes that foster long-lasting relationships with customers, supporting their long-term goals. My experience includes solution design, technical proposal drafting, and providing strategic support during project execution, all while reconciling business needs with technical requirements.

Previously, as a Technical Consultant, I delivered complex technical projects for Atlassian Products, focusing on Server to Cloud migrations for enterprise-level clients. My background in project management and logistics, combined with my expertise in scripting and stakeholder engagement, allows me to navigate cross-functional teams effectively and drive projects to successful completion.

Experience

Work history, roles, and key accomplishments

SE
Current

Senior Solution Architect

ServiceRocket

Sep 2023 - Present (1 year 10 months)

As a founder of the Solution Architect team, I successfully closed and maintained over $745k in services engagements quarterly on average. I also developed processes to foster longstanding relationships with existing customers, supporting their long-term goals and initiatives.

SE

Technical Consultant

ServiceRocket

Jul 2022 - Present (3 years)

I delivered technical projects for Atlassian Products as Professional Services, with a special focus on complex Server to Cloud migrations and transformations for enterprise-level customers. I also performed Project Management tasks, managing resources, time, and staff within projects.

Education

Degrees, certifications, and relevant coursework

UC

Universität Heidelberg / Universidad de Chile

Master of Laws, International Law and Commerce

Completed a Master of Laws in International Law and Commerce, a joint program between Universität Heidelberg and Universidad de Chile. This program provided a comprehensive understanding of legal frameworks in international business and trade.

Tech stack

Software and tools used professionally

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